GENERAL DUTIES:

● Welcome and direct visitors in a courteous and professional manner.
● Answer telephone in a timely, friendly & professional fashion.
● Direct all calls appropriately.
● Sort and direct incoming mail.
● Accept and record payments. Provide receipts as needed/requested.
● Understanding all the programs offered and comply with update office policy.
● Log pledge payments into daily cash log and database(s) e.g. Camino Database software
● Coordinate the initial bulk mailing
● Compile a Daily Master Log and Summary Log of all received payments
● Coordinate communications with volunteers, department coordinators.
● Occasionally help with translating English to Spanish
● Additional duties as assigned

QUALIFICATIONS:

● Bilingual – Able to communicate in writing and verbally in either English/Spanish or English/Vietnamese.
● Excellent phone presence.
● Good organizational skills.
● Ability to adhere to standards of confidentiality.
● Excellent skills in cooperating and working with others.
● Proficient with Office and cloud-based Documents/Spreadsheets/Email. (Google Docs, Sheets, etc.)
● Ability to learn new software programs as needed.

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